Contact Information

At Rivox, we value our customers and are always happy to assist you with your questions, orders, products, shipping, returns, or other concerns.

Customer Support

If you need help, please contact us using the information below:

Store Name: Rivox
Email: [your email address]
Phone/WhatsApp: [your phone number]
Business Hours: Monday–Saturday, 10:00 AM–6:00 PM
Location: Pakistan

Order Support

For questions about an existing order, please include your order number in your message so that we can assist you more quickly.

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

Response times may be longer during weekends, public holidays, promotional campaigns, or periods of high order volume.

Returns & Refunds

For information about returns, exchanges, and refunds, please review our Return & Refund Policy before contacting customer support.

Shipping Questions

For shipping and delivery information, please review our Shipping Policy or contact our support team with your order number.

Important Notice

Please make sure that the contact information you provide when placing an order is accurate and up to date. This helps our team and delivery partners contact you regarding your order.

We appreciate your trust in Rivox and look forward to serving you.

Rivox Customer Support