Terms of service

Terms of Service

Welcome to Rivox. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms of Service.

1. General Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement. You agree to use our website only for lawful purposes.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

2. Products and Services

We make every effort to display product descriptions, images, prices, and availability accurately. However, slight differences in color, appearance, or packaging may occur.

Product availability may change without prior notice.

3. Pricing and Payments

All product prices are displayed on our website and may be changed at any time without prior notice.

You agree to provide accurate and complete billing and shipping information when placing an order.

We reserve the right to cancel an order if there is an incorrect price, payment issue, product availability problem, or suspected fraudulent activity.

4. Orders

After placing an order, you may receive an order confirmation. This confirmation does not necessarily guarantee that the order will be fulfilled.

We reserve the right to cancel or modify an order when necessary. If an order is cancelled after payment has been received, any applicable refund will be processed according to our Return & Refund Policy.

5. Shipping and Delivery

Orders will be shipped to the address provided by the customer during checkout.

Delivery times are estimates and may vary due to courier delays, weather, holidays, incorrect addresses, or other circumstances beyond our control.

Rivox is not responsible for delays caused by third-party delivery services.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers are responsible for reviewing the applicable return conditions before placing an order.

7. User Information

You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for keeping your account and personal information secure.

8. Intellectual Property

All content on this website, including logos, product images, text, graphics, designs, and other materials, is the property of Rivox or its respective content providers.

You may not copy, reproduce, modify, distribute, or use our content without written permission.

9. Prohibited Activities

You agree not to:

Use our website for illegal purposes.
Attempt to gain unauthorized access to our website or systems.
Submit false or misleading information.
Interfere with the security or operation of our website.
Copy or misuse our website content.
Use our website to conduct fraudulent activities.

10. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics tools, or advertising platforms.

These third parties may have their own terms and privacy policies, and Rivox is not responsible for their independent policies or services.

11. Limitation of Liability

Rivox will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, website interruptions, technical issues, or third-party service failures.

To the extent permitted by applicable law, our liability will be limited to the amount paid for the relevant product or service.